Faith Regional Health Services demonstrated its emergency response capabilities during a major fire outbreak in December 2024.
The hospital’s core team executed a flawless evacuation of several floors without any injuries, despite HVAC system damage totaling $200,000. This Norfolk institution has proven itself as the lifeblood of regional healthcare through this whole ordeal.
The modern medical facility has evolved into one of the area’s major employers. More than 1,300 dedicated professionals work in 330 different positions. Faith Regional’s commitment to excellence shows in its 2010 state-of-the-art Bed Tower and innovative nurse retention programs.
The hospital prioritizes patient care and staff development equally. Ground patient stories and operational insights reveal why this institution stands as Norfolk’s most trusted healthcare provider.
The Journey from Small Clinic to Regional Healthcare Leader
Faith Regional Health Services began with a merger of two small, faith-based hospitals in Norfolk in 1996. The original medical services were simple, but the hospital’s dedication to excellence led to remarkable growth over the decades.
Faith Regional Health Services: Early beginnings in Norfolk
The merger created a new chapter in Norfolk’s healthcare scene.
The hospital’s dedication to excellent medical services in an atmosphere of love and care became its life-blood mission. Its focus on faith-based care made it unique and created a strong base for future expansion.
Key milestones in growth
The hospital achieved several notable milestones during its development. Faith Regional bought land south of Norfolk Avenue in 1999 to plan for expansion.
By 2015, the hospital grew to include 80 physicians representing 37 different specialties, which boosted its medical expertise by a lot.
Modern facility development
The hospital’s boldest step was building a four-story, 130,000-square-foot medical office building. This state-of-the-art facility includes:
- Six operating rooms and over 20 patient rooms
- 40 specialized exam rooms for orthopedics
- Dedicated women’s health and pediatrics department
- Surgical specialties including gastroenterology and urology
The hospital also boosted patient care by adopting Epic, the world’s leading electronic medical record system.
A 300-foot skywalk now links the new building to the main hospital tower, which allows quick movement of medical staff between facilities.
These improvements have made Faith Regional a premier healthcare provider that serves patients from Nebraska and beyond.
Faith Regional Health Services: Life-Changing Patient Success Stories
Every medical achievement at Faith Regional Health Services tells a personal story of healing and hope.
The hospital’s staff shows their steadfast dedication to exceptional patient care through countless success stories that highlight medical excellence.
Emergency care victories
Bernie’s story stands out among Faith Regional’s emergency care successes. She came to the Emergency Department with chest pain, and the medical team quickly found a heart blockage.
The rapid response team took action and moved her to the Cath Lab within 20 minutes to save her life. Bernie now takes care of her heart health with regular cardiology visits and cardiac rehabilitation.
Faith Regional earned remarkable recognition for emergency care excellence. The hospital received an “A” Hospital Safety Grade from The Leapfrog Group. This grade shows how well they prevent medical errors and keep patients safe.
Complex surgery recoveries
The surgical team shows expertise beyond emergency procedures. John’s recovery after knee replacement surgery shows the hospital’s detailed approach to healing.
Patients like John get back to active lifestyles with new energy through tailored rehabilitation programs and dedicated post-surgical care.
The surgical department’s success shows in its prestigious recognitions:
- Earned the 2023 Press Ganey Human Experience Guardian Award
- Received accreditation from the American College of Surgeons Commission on Cancer
- Achieved a remarkable 67% patient experience rating that beats the national average by 2%
Patient satisfaction scores show that 72% of patients rate their care experience at 9 or 10 out of 10, which is 6% above the national average.
The hospital’s dedication to patient care means that 67% of patients would definitely recommend Faith Regional to others.
Advanced Medical Expertise and Specialized Care
Faith Regional Health Services has a 128-bed acute care hospital with over 100 providers in 27 specialties. The hospital’s steadfast dedication to advanced medical care shapes everything in its operations.
Faith Regional Health Services: Critical care capabilities
The hospital’s critical care unit features state-of-the-art monitoring systems and specialized respiratory care services.
The facility runs an open ICU rounding system with a multidisciplinary team and step-down unit. The pulmonology department delivers detailed care through advanced procedures that include EBUS, PFTs, and Bronchial Thermoplasty.
Innovative treatment options
Faith Regional offers state-of-the-art treatment solutions in multiple specialties. The cancer care program, accredited by the American College of Surgeons Commission on Cancer, provides:
- Targeted therapy and immunotherapy
- Advanced radiation treatments
- Minimally invasive surgical procedures
- Clinical trials for new treatments
The hospital’s wound care center specializes in treatments using advanced biological dressings and hyperbaric oxygen therapy.
Expert medical team
Dr. Mark Davis leads the medical team as Chief Medical Officer, bringing years of experience in obstetrics and gynecology.
We focused on supporting ongoing education and professional development by offering continuing medical education (CMEs) training and networking opportunities.
The hospital excels in multiple domains with a full specialty support system. Its Cardiovascular Institute has 8 Cardiologists, 2 Cardiothoracic Surgeons, 1 Electrophysiologist, and 1 Vascular Surgeon. This team-based approach will give coordinated care delivery through a 24/7 hospitalist service.
Epic, a nationally recognized electronic medical record system, helps the team provide continuous care coordination.
This technology integration earned Faith Regional a prestigious CHIME Digital Health Most Wired award. The hospital scored 9 out of 10 for effectively using technology in clinical programs.
Faith Regional Health Services: Emergency Response Excellence
Medical attention is the lifeblood of Faith Regional Health Services’ emergency response system.
The hospital’s emergency department, designated as a Level III Trauma Center, provides expert care for serious injuries around the clock.
24/7 urgent care services
The urgent care facility stays open seven days a week, even during holidays. Patients get immediate medical attention for non-emergency conditions. The facility treats:
- Minor illnesses like flu, fever, and earaches
- Sprains, strains, and minor cuts
- Simple broken bones and burns
- Acute care concerns
Patients can access on-site x-ray and laboratory services without appointments.
Crisis management protocols
The emergency department treats about 1,200 patients monthly. The facility has specialized treatment rooms for trauma, psychiatric patients, and those with chest pain.
The emergency response team has nurses and providers certified in Advanced Cardiovascular Life Support, Pediatric Advanced Life Support, and Trauma Nurse Core Courses.
LifeNet provides 24/7 air ambulance services on-site to ensure rapid patient transfers during critical situations. The emergency team focuses on immediate life-saving interventions and works naturally with specialized departments to deliver detailed care.
Faith Regional Health Services: Community safety measures
Faith Regional uses reliable safety protocols to address public health challenges. The hospital adjusts its masking policies based on current health conditions.
The emergency response team follows strict infection control measures that adapt to evolving healthcare needs.
The hospital’s emergency protocols go beyond immediate medical care. The medical staff evaluates patients right when they arrive. This ensures critical injuries or symptoms receive immediate attention.
Faith Regional’s systematic approach to emergency care has made it a trusted healthcare provider in Norfolk and surrounding communities.
Conclusion
Faith Regional Health Services proves what dedication to healthcare excellence can achieve.
This institution began as a merged faith-based hospital and grew to become the lifeblood of medical care in Norfolk. Today, it serves thousands of patients in Nebraska and beyond.
Bernie’s emergency care success and John’s surgical recovery show the real effect of Faith Regional’s exceptional healthcare.
The hospital earned prestigious recognitions like the Leapfrog Group’s “A” Safety Grade and the Press Ganey Human Experience Guardian Award. These achievements demonstrate its dedication to patient safety and satisfaction.
The hospital delivers detailed care through state-of-the-art facilities and a team of over 1,300 dedicated professionals in 330 roles.
Faith Regional sets higher standards for healthcare quality in the region with advanced medical expertise, specialized treatments, and 24/7 emergency services.
Norfolk’s most trusted hospital started as a small clinic. Faith Regional shows that prioritizing patients, investing in modern technology, and maintaining high care standards create lasting positive changes in community healthcare.
